About Us

Agrade Community Care Services was founded in 2009 by friends Carol Green and Kay Hird after they had both worked in Health and Social Care for many years. Carol and Kay realised the need for a Home provider that focussed on flexible, individualised care packages that were tailored to meet the care needs of each individual service user and so the idea for Agrade Community Care was born.

Philosophy & Mission Statement

Our Mission is and always will be to promote independent living. We aim to provide care and support for people who cannot wholly look after themselves, wish to improve their quality of life and/or have loved ones who could benefit from support. We provide our service in your own home, at times convenient to you, and in ways you find most agreeable. We have sound principles for the way we run our service. Central to these is our belief that the rights of service users are paramount.

Our goal is to always ensure we provide our customers with dignity, respect and maintain their wishes. Every individual is different, and we will always ensure our services are bespoke to meet those needs. Focusing on an individual’s strengths to ensure they live an enriched and fulfilled life.



MEET SOME OF THE TEAM

Carol Green

Carol Green

Co Founder / MD

Carol qualified as Registered Paediatric and Adult Nurse in 1981 working at Sheffield Children’s Hospital and Chesterfield Royal Hospital. During this time Carol also gained various diplomas in Diabetes Management, Asthma and COPD Nursing and achieved a PG Diploma in Advancing Nursing Practice in 1999 whilst working as a Community Nurse Practitioner. Carol then undertook further training and became one of the first nurses in Derbyshire to qualify as an extended nurse prescriber.

Kay Hird

Kay Hird

Co Founder / MD

Kay has over thirty years’ experience working in various Residential and Community Care settings, supporting people with learning disabilities and various life limiting conditions and disabilities. During this time Kay undertook her NVQ level 3 in Health and Social Care, and NVQ Level 4 Leadership and Management in Health and Social Care.

Nicola Cooper

Nicola Cooper

Registered Manager

Nicola has worked at Agrade since 2017, initially as a Care Coordinator and was recently promoted to Registered Manager in 2020. Nicola has over 15 years experience working in various care settings and she also gained QCF Level 5 in Health & Social Care Management. Nicola’s role is to support the daily running of the company ensuring we follow rigorous recruitment processes, training practices and ensure our clients are delivered a high standard of care. Nicola is Chair of Derbyshire Registered Managers Network for Skills for Care Nicola holds the Registered Managers Award with the Care Quality Commission ID: CON 1-9567083898

Donna Hillier

Donna Hillier

Care Co-ordinator

Donna began her experience working in the care profession when she started at our company in 2013. During this time she has gained vast experience in Domiciliary care, and was promoted to a team leaders position. In 2019 Donna was promoted to a care coordinators position and is committed to delivering quality, person centred care. Donna ensures the care team maintain our high standards and exceptional quality care by supporting them out in the community, undertaking Spot checks and meeting with our clients and family members. Donna works hard to ensure staff and clients needs are met through careful monitoring and supervision.

Carrie Baugh

Carrie Baugh

Care Co-ordinator

Carrie began working for Agrade in June 2020 and has over 14years experience working in different care areas. She has NVQ Level 3 in Health and Social Care and Dementia Care. Carrie works along side Nicola and Donna assisting in the management of our Team Leaders and Care Support workers out in the community. She is involved in the staff rota and development of our client care packages from start to finish and ensures our clients receive the very best care possible.

Shana Boyd

Shana Boyd

Assistant Administrator

Shana started at Agrade in 2018 starting as an apprentice in business administration. On completing her apprenticeship Shana was offered a full time administration position. Shana has also been given the opportunity to extend her knowledge and skills in the care sector and has gained experience in the community supporting our clients.