About Us
Agrade Community Care Services was founded in 2009 by friends Carol Green and Kay Hird after they had both worked in Health and Social Care for many years. Carol and Kay realised the need for a Home provider that focussed on flexible, individualised care packages that were tailored to meet the care needs of each individual service user and so the idea for Agrade Community Care was born.
Philosophy & Mission Statement
Our Mission is and always will be to promote independent living. We aim to provide care and support for people who cannot wholly look after themselves, wish to improve their quality of life and/or have loved ones who could benefit from support. We provide our service in your own home, at times convenient to you, and in ways you find most agreeable. We have sound principles for the way we run our service. Central to these is our belief that the rights of service users are paramount.
Our goal is to always ensure we provide our customers with dignity, respect and maintain their wishes. Every individual is different, and we will always ensure our services are bespoke to meet those needs. Focusing on an individual’s strengths to ensure they live an enriched and fulfilled life.
MEET SOME OF THE TEAM
Carol Green
Co Founder / MD / Registered Manager
Carol qualified as Registered Paediatric and Adult Nurse in 1981 working at Sheffield Children’s Hospital and Chesterfield Royal Hospital. During this time Carol also gained various diplomas in Diabetes Management, Asthma and COPD Nursing and achieved a PG Diploma in Advancing Nursing Practice in 1999 whilst working as a Community Nurse Practitioner. Carol then undertook further training and became one of the first nurses in Derbyshire to qualify as an extended nurse prescriber.
Kay Hird
Co Founder / MD
Kay has over thirty years’ experience working in various Residential and Community Care settings, supporting people with learning disabilities and various life limiting conditions and disabilities. During this time Kay undertook her NVQ level 3 in Health and Social Care, and NVQ Level 4 Leadership and Management in Health and Social Care.
Shana Boyd
Care Co-ordinator
Shana joined Agrade in 2018 and has continually developed her skills and knowledge across multiple areas of the organisation.
Shana has achieved her Level 3 Diploma in Health and Social Care and is currently completing her Level 5 Diploma in Leadership and Management to further support her professional development. Alongside her co-ordination role, she provides ongoing support to management and safeguarding processes to help ensure safe and effective practice across the service. She also supports other learners completing their NVQs, and plays an active role in managing Agrade’s social media platforms.
Shana is committed to maintaining high standards of care through effective co-ordination and is passionate about supporting both staff and service users to achieve the best possible outcomes.
Liam Patilla
Business Administrator
Liam joined Agrade in 2022, initially supporting the team within business administration. Over time, his role has naturally evolved, and he now plays a key part in coordinating care, supporting both our care staff and clients on a daily basis.
Liam is highly organised, dependable, and proactive, helping to ensure care runs smoothly behind the scenes while maintaining strong communication across the team. His commitment and growing responsibilities reflect the vital role he plays within Agrade
Beth Holt
Care Co-ordinator
Beth joined Agrade in 2013, beginning her career as a Care Support Worker before progressing into the role of Team Leader and then into her current position as Care Co-ordinator.
Beth has completed several professional qualifications, including her Level 5 Diploma in Health and Social Care. She brings valuable experience from her time in frontline care and continues to develop her skills within her co-ordination role, supporting the delivery of care services and working closely with the wider team to ensure continuity and quality of care.
Beth is committed to supporting both staff and service users contributing to a supportive working environment and helping to ensure care is delivered in line with organisational values.
Shelley Irving
Team Leader/In house Trainer
Shelley joined Agrade in 2020 as a Care Support Worker and has progressed through dedication, compassion, and a strong commitment to high-quality care. She went on to become a Team Leader and now also plays a vital role as our In-House Trainer.
Alongside providing frontline care to our clients, Shelley supports staff development by attending train the trainer courses and delivering engaging in-house training workshops, ensuring our team maintains excellent standards of care. She also assists in the office when needed, contributing to care plans and supporting the wider team behind the scenes, and provides on-call support to ensure continuity of care and staff support when required. Shelley is currently completing her NVQ Level 4 in Health and Social Care.
Lisa Minter
Team Leader
Lisa joined Agrade in 2023 as a Care Support Worker and has since progressed into her current role as Team Leader. With over 10 years’ experience in the care sector, Lisa brings a wealth of knowledge, dedication, and compassion to her role.
She has recently completed her Level 3 Diploma in Health and Social Care, further strengthening her skills and commitment to delivering high-quality, person-centred care. As a Team Leader, Lisa assists in the office when needed, contributing to care plans and supports both staff and clients and also provides on-call support to ensure continuity of care and assistance when needed.
